Smart Travel AI provides AI-assisted trip planning and travel inspiration. By accessing or using our website, applications, or services (the "Service"), you agree to be bound by these Terms and Conditions ("Terms") and confirm that you are at least 18 years old (or the age of majority in your jurisdiction).

If you do not agree to these Terms, you must not access or use the Service.

"User" means any individual or entity accessing or using the Service.
"Content" means any text, images, recommendations, travel itineraries, or other material generated by the Service or its underlying systems.
"We," "us," or "our" refers to Pictora s.r.o., trading as Smart Travel AI.
"Intellectual Property" means all copyrights, trademarks, trade secrets, databases, software, designs, and other proprietary rights owned by or licensed to us.

By using the Service, you agree that you will:

• use the Service only for lawful purposes
• not violate any applicable laws or regulations
• not infringe the intellectual property rights or other rights of third parties
• not attempt to reverse engineer, decompile, scrape, or otherwise misuse the Service
• not interfere with the security, functionality, or operation of the Service
• maintain the confidentiality of your account credentials

You also agree not to use the Service to generate or distribute content that:

• violates applicable laws
• infringes intellectual property rights
• promotes illegal activities
• contains malicious software or harmful instructions

You are responsible for all activities that occur under your account.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

We may introduce experimental or beta features, which may change, be limited, or be removed without notice.

While we strive to ensure accuracy and availability, the Service may occasionally contain errors or experience interruptions. We do not guarantee uninterrupted or error-free operation.

All intellectual property rights in the Service and its underlying technology are owned by Pictora s.r.o. or our licensors.

We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Service solely for personal travel planning purposes.

You may not:

• copy, reproduce, or distribute the Service
• resell or commercially exploit the Service or its outputs at scale
• create derivative works based on the Service without our written permission

The Service may generate travel itineraries, recommendations, and other information automatically using artificial intelligence technologies.

Such information may contain inaccuracies, outdated details, or incomplete information, including but not limited to:

• opening hours
• visa requirements
• travel safety conditions
• transportation schedules

Smart Travel AI is not a travel agency and does not provide booking services. You are responsible for verifying important travel details with official or authoritative sources before making travel decisions. You are solely responsible for your travel plans, compliance with local laws, and personal safety.

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By using the Service, you acknowledge that your personal data may be collected and processed as described in the Privacy Policy.

The Service may include links or integrations with third-party platforms, such as:

• maps
• booking websites
• travel services
• external tools

We do not control these third-party services and are not responsible for their content, availability, or policies. Your use of third-party services is subject to their respective terms and conditions.

From time to time, Smart Travel AI may provide promotional or free credits, including for example 3,000 credits for new users, allowing them to test or evaluate the Service.

Promotional credits:

• have no monetary value
• cannot be transferred, sold, or exchanged for cash
• may be subject to expiration
• may be limited to specific features or usage
• may be modified or discontinued at any time

Promotional credits represent internal usage units only and do not constitute stored value, electronic money, or financial instruments.

Smart Travel AI reserves the right to suspend or terminate accounts that abuse promotional credits, including creating multiple accounts to obtain additional credits.

If you purchase a paid subscription plan, you authorize us or our payment processor to charge your selected payment method (such as Visa or Mastercard) on a recurring basis.

Subscriptions renew automatically unless cancelled before the end of the current billing period. You may cancel your subscription at any time. After cancellation, your access will continue until the end of the current billing cycle.

Taxes may apply depending on your location and applicable laws.

Credits purchased through paid plans represent internal service usage units only and do not constitute stored value or financial instruments.

If the Service is unavailable or materially different from what was described at the time of purchase, you may contact us within 14 days of purchase at support@smarttravelai.org.

Refund requests will be assessed on a case-by-case basis in accordance with applicable consumer protection laws.

For digital services delivered immediately after purchase, statutory withdrawal or cooling-off rights may not apply once the service has begun, where permitted by law.

Nothing in these Terms limits your statutory consumer rights.

To the maximum extent permitted by law, Smart Travel AI shall not be liable for:

• indirect damages
• incidental or consequential damages
• loss of profits
• loss of data
• loss of goodwill
• loss of travel opportunities

Our total aggregate liability arising from or related to the Service shall not exceed the total amount paid by you to us during the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

You agree to indemnify and hold harmless Pictora s.r.o., its directors, employees, and partners from any claims, damages, or expenses arising from:

• your misuse of the Service
• violation of these Terms
• infringement of third-party rights

except where such claims arise from our own breach of these Terms.

These Terms are governed by and interpreted in accordance with the laws of the Czech Republic, without regard to conflict of law principles.

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved within 30 days, it shall be submitted to the competent courts of Prague, Czech Republic.

This does not affect any mandatory consumer rights under applicable law.

We may update these Terms from time to time.

The updated version will be published on the website together with the revised "Last updated" date.

Where appropriate, we may notify users of significant changes through email or within the Service.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

For questions or support, visit our Contact Page or email support@smarttravelai.org.

• Company: Pictora s.r.o.
• Reg. Nr.: 23585404
• Address: Tyršova 1838/14, Nové Město, 12000 Praha 2, Czech Republic
• Website: smarttravelai.org